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To help you, we have assembled this list of Frequently Asked Questions about our web site. If you do not find the answer to your question here, please feel free to contact us.
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Continuing Education
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Q: How do I get my Live CE Credit?
A: To receive your statement of credit for Live CE once you are logged in:
- Click “Courses” then "Live CE”
- Click on the name of the Live CE even you attended from the list
- Click the "Enroll in this CE" button.
- If you were given a code to receive credit, you will be prompted to enter the code.
- Choose the appropriate sessions and follow the online instructions to complete your evaluation and receive your statement of credit.
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Q: How do I receive a statement of credit after participation in a Live CE Program?
A: - Go to the ASCP CE Center at http://ascp.rxschool.com
- Log in using your RxSchool account or if you are a new user, please complete the registration form to set up a new CE Center account.
- FLORIDA PHARMACISTS ONLY: Be sure to provide your Florida Department of Health (DOH) license number in the registration form. Once you are logged in to the system, you may add/edit your DOH number in your profile.
- Once you are logged in, click the Live CE link on your home page or in the Courses Menu.
- Locate the conference or program title in the Live CE list and click the title link.
- Click the “Enroll in this Live CE” button.
- If you are prompted for a code, enter the code you were given at your event.
- Follow the step by step instructions on how to complete your evaluation(s) and receive your statement(s) of credit.
- You may choose to print your statement(s) of credit immediately or you may access your statement(s) in your transcript at any time for printing at a later date.
If you need assistance during this process please visit the help menu on the web site for the various support options.
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Q: How long does it take to get my CE certificate after completing the quiz?
A: You are able to print out your CE certificate immediately after passing the course exam. To do so, login and then click on 'Transcript'. You will be able to print out your CE certificate from there.
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Q: How long does it take to get my CE statement of credit after completing the evaluation?
A: You are able to print out your CE statement of credit immediately after completing the course evaluation. To do so, login and then click on 'Transcript'. You will be able to print out your CE statement of credit from there.
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Q: Why am I being charged the non-member price although I am a member?
A: Double check to make sure that you entered your NEW ascp member ID number on your profile page.
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Q: Why can't I see the course evaluations?
A: You will be able to access the surveys after the conference begins. Until then, you will only be able to login.
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Registration
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Q: How do I enroll in the Live CE Programs?
A: The ASCP is pleased to offer all continuing education statements of credit through an online system powered by RxSchool. The user-friendly RxSchool system provides live CE participants with an easy and secure way to track and store their continuing education credits. Statements of credit may be processed by following the procedures below:
If you are already a registered user of RxSchool, ASCP CE Center or GeriatricPharmacyReview.com, use the following procedure:
- Go to http://ascp.rxschool.com
- Click the "Quick Login" link on the left navigation bar and log into the system using your RxSchool username and password.
- Once you are logged into the system, click the "Live CE" link.
- Choose the "Medicare Part D Drug Benefit Conference" from the Live CE list.
- Click the "Get Statement of Credit" button. Note: Before the conference begins, this button will say, "Pre-register for this Live CE".
- Enter the code that was provided to you at the conference.
- Choose the appropriate sessions and follow the online instructions to complete your evaluation and receive your statement of credit.
If you are NOT a registered RxSchool user, please use the following procedure:
- Go to http://ascp.rxschool.com
- Click the "Register" link on the left navigation bar.
- Fill out the registration form completely. If you are an ASCP member, be sure to enter your ASCP membership number.
- Once you are registered and logged into the system, click the "Live CE" link.
- Choose the "Medicare Part D Drug Benefit Conference" from the Live CE list.
- Click the "Get Statement of Credit" button. Note: Before the conference begins, this button will say, "Pre-register for this Live CE".
- Enter the code that was provided to you at the conference.
- Choose the appropriate sessions and follow the online instructions to complete your evaluation and receive your statement of credit.
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Software/Hardware
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Q: Do I need a printer to participate in courses?
A: A printer is not required to take or complete any course, however you will need one to print out any course materials or CE certificates.
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Q: How can I allow the necessary popups at RxSchool?
A: RxSchool uses popups for website functionality. If you have a pop-up
blocker on your computer there are two ways to allow them on RxSchool.
The first way is to simply hold down the Ctrl button while clicking on a
link that pops-up, this is a temporary solution.
A permanent solution also exists so that will allow popups throughout
RxSchool without holding down the Ctrl button for every link.
In the most recent version of Internet Explorer, go to the "Tools" menu and
select "Internet Options".
Next, select the "Privacy" tab at the top of the window.
At the bottom of that screen there is a section called "Pop-up Blocker",
click
on the "Settings..." button.
From there, type in www.RxSchool.com and click "Add", then "Close", then
"OK" to
exit out of that screen.
All popups will now be permitted on RxSchool.
If you are using Netscape, click on the "Tools" option in your top menu and
then "Popup Manager" the "Allow Popups From This Site".
Next click on "Add" then "OK" to exit out of that screen.
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Q: I am having trouble printing my CE Certificate. What am I doing wrong?
A: One simple solution to this question is to make sure that your printer in turned on, conected to your computer/network and stocked with paper. Also, make sure you are using the latest version of your browser. We recommend Internet Explorer, but our system has been successfully tested with the latest versions of most major browsers. To download the latest version of Internet Explorer, please click here. If you are having other problems, please contact us.
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Q: I'm having trouble logging in. What should I do?
A: You need cookies enabled to log in to any site, including RxSchool. To make sure cookies are enabled in your browser:
If you're using Internet Explorer, go to Tools -> Internet Options. Click on the Privacy tab, and make sure that your privacy level is set to "Medium High" or lower.
If you're using Netscape, go to Edit -> Preferences. Open up the Cookies tab, under Privacy & Security, and make sure it's not sent to "Disable cookies."
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Q: What are the minimum recommended requirements to optimize RxSchool performance?
A: RxSchool recommends that all computers run Microsoft Internet Explorer 5.0 or higher and Netscape 4.7 or higher Click Here to download a free copy of the latest version of Internet Explorer or Click Here to download a free copy of the latest version of Netscape.
If the system has detected a Pop-up blocker on your computer, you will need to temporarily disable this functionality while on this site. To do so, please select Tools (in your internet browser, at the top), then Pop-Up blocker. If you do not see a tab for Pop-up blocker, please select Tools, then Internet Options, and under the Privacy tab, click Pop-up blocker at the bottom to turn this functionality off.
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Q: What do I need to download .pdf files?
A: You must have Adobe Acrobat Reader to view .pdf files. Click here for free download from Adobe.
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